PRIVACY POLICY

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Delta Forge Games Privacy Policy
Delta Forge Games is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (www.novagames.com), purchase products, and engage with our services.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We collect several types of information in order to provide and improve our services: Personal Information: This includes but is not limited to your name, email address, postal address, phone number, payment information, and any other personal details you provide when creating an account, making a purchase, or contacting us. Transaction Data: Information related to your purchases, such as payment method, shipping details, and order history. Usage Data: Data about how you interact with our website and services, including IP addresses, browser type, pages visited, and time stamps. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, including remembering your preferences and analysing usage patterns.

2. How We Use Your Information
We use the collected data for various purposes, including:
Providing Services: To process your orders, deliver products, and manage customer accounts.
Communication: To send order confirmations, shipping notifications, newsletters, and promotional materials if you opt-in.
Improvement of Services: To enhance our website and products based on user feedback and behaviour.
Customer Support: To respond to your inquiries, complaints, and other requests for assistance.
Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure
We may share your personal information with third parties under the following circumstances: Service Providers: We may share your information with trusted third-party vendors who assist us in processing payments, fulfilling orders, and managing customer relationships. Legal Compliance: We may disclose your information when required by law, such as to comply with a subpoena or other legal obligations, or to protect our legal rights. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will never sell your personal information to third parties.

4. Data Security
We take reasonable precautions to protect your personal data, including using encryption technology and secure servers. However, please be aware that no method of transmitting data over the Internet is completely secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data: Access and Rectification: You can request to access the personal information we hold about you and request corrections if any information is inaccurate. Deletion: You can request that we delete your personal data, subject to certain legal obligations or exceptions. Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by following the instructions in the email or contacting us directly. Data Portability: You may request a copy of your personal data in a structured, commonly used format. If you would like to exercise any of these rights, please contact us using the information below.

6. Children's Privacy
Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to delete such information.

7. International Data Transfers
Your personal data may be transferred to and stored in servers located outside your country. By using our website and services, you consent to the transfer of your information to countries with different data protection laws than your home country.

8. Third-Party Links
Our website may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us: Delta Forge Games, customersupport@deltaforgegames.uk